Coverart for item
The Resource The new handshake : online dispute resolution and the future of consumer protection, Amy J. Schmitz and Colin Rule

The new handshake : online dispute resolution and the future of consumer protection, Amy J. Schmitz and Colin Rule

Label
The new handshake : online dispute resolution and the future of consumer protection
Title
The new handshake
Title remainder
online dispute resolution and the future of consumer protection
Statement of responsibility
Amy J. Schmitz and Colin Rule
Creator
Contributor
Author
Sponsoring body
Subject
Language
eng
Summary
2The New Handshake: Online Dispute Resolution and the Future of Consumer Protection focuses on resolving disputes arising from online transactions. This groundbreaking book proposes a design to provide fast and fair resolutions for low-dollar claims, such as those in most B2C transactions. This revolutionary system is designed to operate independently of the courts, thereby eliminating procedural complexities and choice of law concerns. Furthermore, it can be integrated directly into the websites where transactions take place. It provides consumers with free access to remedies, while saving businesses from costs and complexities of court. The New Handshake aims to rebuild trust in the B2C marketplace, and to provide a blueprint for the future of online consumer protection.3 -- Publisher's website
Cataloging source
DLC
http://library.link/vocab/creatorName
Schmitz, Amy J.
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Rule, Colin
  • American Bar Association
http://library.link/vocab/subjectName
  • Online dispute resolution
  • Consumer protection
  • Consumer protection
  • Online dispute resolution
  • United States
Label
The new handshake : online dispute resolution and the future of consumer protection, Amy J. Schmitz and Colin Rule
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 141-147) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design : newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next
Dimensions
23 cm
Extent
xiii, 153 pages
Isbn
9781634257671
Lccn
2016056080
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Note
GOBI Library Solutions from EBSCO
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
5100032
System control number
(OCoLC)966274882
Label
The new handshake : online dispute resolution and the future of consumer protection, Amy J. Schmitz and Colin Rule
Publication
Bibliography note
Includes bibliographical references (pages 141-147) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design : newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next
Dimensions
23 cm
Extent
xiii, 153 pages
Isbn
9781634257671
Lccn
2016056080
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Note
GOBI Library Solutions from EBSCO
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
5100032
System control number
(OCoLC)966274882

Library Locations

    • Biddle Law LibraryBorrow it
      3400 Chestnut Street, Philadelphia, Pennsylvania, 19104, US
      39.954941 -75.193362
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