Coverart for item
The Resource Customer service : more than a smile, produced by Library Video Network ; writer/editor, Carl Birkmeyer

Customer service : more than a smile, produced by Library Video Network ; writer/editor, Carl Birkmeyer

Label
Customer service : more than a smile
Title
Customer service
Title remainder
more than a smile
Statement of responsibility
produced by Library Video Network ; writer/editor, Carl Birkmeyer
Title variation
More than a smile
Contributor
Narrator
Subject
Genre
Language
eng
Summary
Discusses promoting good customer service among all levels of library staff, including staff behind the scenes. This package can serve as an orientation for new staff or can enhance the skills of current staff
Cataloging source
MDB
Characteristic
videorecording
PerformerNote
Host: Angela Stribling
http://library.link/vocab/relatedWorkOrContributorName
  • Birkmeyer, Carl
  • Stribling, Angela
  • Library Video Network
  • ALA Video
Runtime
13
http://library.link/vocab/subjectName
  • Libraries
  • Libraries and community
  • Library education
  • Libraries
  • Library administration
  • Library employees
Target audience
specialized
Technique
live action
Label
Customer service : more than a smile, produced by Library Video Network ; writer/editor, Carl Birkmeyer
Instantiates
Publication
Copyright
Note
Distributed later by: ALA Video/Library Video Network, Towson, MD
Accompanying material
1 video training package (loose-leaf) in binder (30 cm)
Carrier category
videocassette
Carrier category code
  • vf
Carrier MARC source
rdacarrier
Color
multicolored
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
  • tdi
Content type MARC source
rdacontent
Dimensions
1/2 in. +
Dimensions
1/2 in.
Extent
1 videocassette (13 min.)
Isbn
9780838921166
Media category
video
Media MARC source
rdamedia
Media type code
  • v
Medium for sound
videotape
Other physical details
sound, color
Sound on medium or separate
sound on medium
Specific material designation
videocassette
System details
VHS
Video recording format
VHS (1/2 in., videocassette)
Label
Customer service : more than a smile, produced by Library Video Network ; writer/editor, Carl Birkmeyer
Publication
Copyright
Note
Distributed later by: ALA Video/Library Video Network, Towson, MD
Accompanying material
1 video training package (loose-leaf) in binder (30 cm)
Carrier category
videocassette
Carrier category code
  • vf
Carrier MARC source
rdacarrier
Color
multicolored
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
  • tdi
Content type MARC source
rdacontent
Dimensions
1/2 in. +
Dimensions
1/2 in.
Extent
1 videocassette (13 min.)
Isbn
9780838921166
Media category
video
Media MARC source
rdamedia
Media type code
  • v
Medium for sound
videotape
Other physical details
sound, color
Sound on medium or separate
sound on medium
Specific material designation
videocassette
System details
VHS
Video recording format
VHS (1/2 in., videocassette)

Library Locations

    • Biddle Law LibraryBorrow it
      3400 Chestnut Street, Philadelphia, Pennsylvania, 19104, US
      39.954941 -75.193362
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